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FAQs About The Ruby Collection

BEFORE YOU ARRIVE

What is the weather like on the Gold Coast?

Seasonal Weather on the Gold Coast

Summer (December – February)
During summer the average temperature is a pleasant 21 - 28.4°C (69.8 - 83.1°F). February is the wettest month (Receiving 184mm/7.2” on average), and short, tropical storms are common in the late afternoon and early evening. During summer humidity is high, roughly 69 - 75%, but this is offset by cool sea breezes.

Autumn (March – May)
In Autumn sunny days are followed by cooler nights with average temperatures between 18 - 25.7°C (64.4 - 78.2°F). Water temperatures are still high enough to swim (25.2°C / 77.3°F) and it is generally less rainy than the summer months.

Winter (June – August)
Winter on the Gold Coast is generally sunny and dry with average temperatures between 12.5 - 21.5°C (54.5 - 70.7°F). The Hinterland is slightly cooler with maximum winter temperatures around 16°C (60.8°F). Clear skies and dry air average cool nights.

Spring (September – November)
Sunny days are followed by mild tropical evenings and average temperatures range from 16.9 - 25.4°C (62.4 - 77.7°F). Days are dry but can be windy, especially during September. 

Sourced from: australia.com

Is there space available to store luggage before/after check-in and check-out?

Absolutely. Complimentary luggage storage is available for guests.

Is there car parking available & do I need to pre-book?

Undercover car parking is available onsite for $15 per car, per day. Spaces are limited and will be allocated on a first in basis and cannot be guaranteed. We do recommend pre-booking by contacting the reservations team on 1800 782 946 or email; reservations@therubycollection.com.au

In a bid to reduce our impact on the environment The Ruby Collection will offer guests a level of convenience and introduce complimentary use of electric car charging stations located in the onsite car-park.  The car-park will feature 2 x charging stations each with two sockets and the ability to charge up to 4 cars at a time.

Electric Car Charging Stations include:

  • Two charging stations with two sockets on each station 
  • Compatible to charge all electric cars (charging cord and socket to be provided by car owner)
  • 22kw rating per car
  • Charges both type 1 and type 2 electric cars
  • 80 miles of range per charge hour
  • IP54/IK10 Rating

*Includes the necessary electrical protections not only to minimize the human safety risk of electrical shock but also to ensure the maximum uptime due to independent protections per connector. Use of the charging stations are complimentary however fees apply for parking.

What should you pack?

  • A Beach Bag – From sunscreen and towels, to water and books. Keep all your necessities within easy reach.
  • Theme Park Tickets – Pre-purchase your theme park tickets here
  • Proper Footwear - Flip-flops or sandals for long walks on the beach and relaxing by the pool. Comfy trainers for jam-packed days spent at the theme parks.
  • Sun Protection - All those sun-filled days means UV protection is a must. Sun screen, sunglasses and hat are packing essentials. 
  • Waterproof Camera – Whether you’re catching some rays by the pool or heading to the beach, bring along a waterproof camera case and capture your all aquatic adventures worry-free.
  • Medications - We’re not asking you to prepare for ER, just the necessary asthma sprays, Epi pens and any medical action plans.
  • Excitement - Leave all your worries behind and get excited! We look forward to welcoming you and your family to The Ruby Collection soon!

Left something at home? We’ve got you covered with The Pantry stocking a generous collection of grocery items and holiday essentials that may have been missed when packing. 

Can you have a birthday party at the hotel?

Watch this space!

Our Customer Service Team are available to answer all your pre-arrival questions and make suggestions to ensure planning your holiday is as relaxing and fun as it will be when you arrive! Please complete our general enquiry form here or email your questions through to reservations@therubycollection.com.au and one of our Ruby Ambassadors will respond within 48hours.

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